Setting up even a basic CRM system will automate or refine existing processes within your company and produce business metrics that can be used to make decisions. Your company can spend all this “saved” time on more profitable activities. There is general agreement that CRM is a game-changing tool that can help businesses be more productive, scale faster and work smarter.
Here are just a few more reasons why your business should consider Salesforce for your CRM needs:
When you choose Salesforce, there is no big up-front cost. Instead of needing to make a huge investment in hardware, software, and staff to manage it all, Salesforce will help manage and nurture your business. Salesforce is also low risk because you pay as you go – and as your company grows, the application grows with you.
Today’s business world is agile. For smaller businesses, a cloud-based technology such as Salesforce is accessible anywhere. Salesforce applications for sales, service, marketing, and more don’t require IT experts to set up or manage — your employees can simply log in and start immediately connecting to your customers in a whole new way.
With Salesforce, you can customize CRM to fit your needs and grow your business by centralizing data and processes and making your employees more productive. Your employees will be able to work faster and smarter, and they will have more time to spend with current customers and prospects. Salesforce also allows you to take advantage of the applications and systems you’ve already invested in and ensure everything works together. And you can run your business from your phone with the Salesforce1 Mobile App, which is free for all customers.
Salesforce helps find your customers. It enables you to automatically capture leads and lets you route them to your sales team for follow-up. Salesforce helps you target the right people, sets up tasks and reminders, automates tasks, and provides email templates to ensure your communications are consistent and professional.
Salesforce is the world’s #1 Customer Relationship Management (CRM) platform with more than 150,000 customers. Salesforce is built on 19 years of high revenue growth and market-share leadership in multiple CRM and platform categories.
Salesforce has a track record of introducing innovations to the market. It launched the first cloud-based CRM offering and the first iPhone CRM app. Salesforce also created the AppExchange, a one-stop shop for business applications. On AppExchange, you will find hundreds of applications to add functionality to your business, in areas ranging from professional services automation to HR to events management to sales.
According to a Customer Relationship Survey conducted in 2014 by an independent third party, Salesforce users see an average increase of:
SalesForce is ideal for businesses that need to make the most of all their assets, including their people, customers, and technologies.